Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request information, use our room measurement tool, or contact us for support. This may include your name, email address, phone number, shipping address, payment information, and room dimensions.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products and services.

Your room measurement data is used exclusively to provide accurate furniture recommendations and is not shared with third parties for marketing purposes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security and Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes internal reviews of our data collection, storage, and processing practices and security measures.

Payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Our AR preview and room measurement tools may use device sensors and camera access with your explicit permission to provide accurate visualizations.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by KaguCraft Home. We are not responsible for the privacy practices of these third parties.

We use third-party analytics services to help us understand how our website is used. These services may collect information sent by your browser as part of a web page request.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

If you are a resident of the European Union, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this privacy policy. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take steps to ensure that your information receives an adequate level of protection.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Business Transfers

In the event that KaguCraft Home is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@trailmistadventures.com
Phone: +81 70 4927 3816
Address: Nishi Ward, Sapporo, Hokkaido 063-0812, Japan